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Parking Solutions Service Manager (all genders)

  • Best in Parking
  • Fulltime
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Best in Parking AG is a leading developer and operator of parking and mobility solutions in Central and South Eastern Europe. We meet the diverse requirements of municipalities, stakeholders and parking customers through integrated 360° solutions and set new standards in terms of customer friendliness and sustainability. Our activities cover the entire vertical service spectrum: project conception, planning, construction and project implementation, financing as well as the operation and maintenance of off-street locations (such as underground car parks, multi-storey parking lots and parking areas) and on-street parking spaces (parking areas on public roads) including enforcement, dynamic guidance systems, the management of access controls and authorizations as well as their innovative further development. We develop integrated IT and digitalization solutions to turn parking spaces into mobility hubs and cities into modern Smart and Climate Active Cities through efficient processes and a unique customer experience.

As “Best in Parking” is continuously growing, we are looking for you to strengthen our teams in Vienna!

Your tasks

  • Configure and manage cloud-based parking management systems
  • Provide technical support to resolve issues related to parking management systems
  • Collaborate with the development team to integrate and enhance functionalities
  • Monitor system performance and generate detailed reports
  • Train and support end-users in using the system
  • Documentation of Application Setup

Your professional profile

  • University degree in computer science, engineering or a related field
  • At least 5 years of professional experience
  • Experience with cloud-based IT systems and management software
  • Knowledge of network technologies
  • Technical troubleshooting and customer support skills
  • Eager to learn
  • Good communication skills in dealing with customers and internal teams
  • Proficiency in written and spoken English
  • Knowledge of SQL Server (ability to analyze database data through queries, scripts and reports)
  • Knowledge of REST API or similar web API modules
  • Experience in parking management is a plus
  • Familiarity with data analysis tools
  • Basic knowledge of Confluence from Atlassian or similar tools
  • Willingness to travel

We offer

  • Collegial corporate culture
  • Varied range of tasks in an internationally active and interculturally diverse environment with personal responsibility
  • Numerous training and development opportunities within the Group
  • Benefits at many partner companies (sport, culture, wellness)
  • Meal allowance
  • Good public transport links
  • Company car
  • And much more...
For this position, we offer an attractive, performance-related gross annual salary in line with the market starting at 55.000,00 EUR (full-time, all-in) with the willingness to pay significantly more if you have the relevant experience and qualifications.

If we have aroused your interest and you would like to find out more about us, we look forward to receiving your detailed application.